Focusing on top notch customer service has allowed Martin and Alex Smith to build a highly profitable business. The couple joined Dream Doors, the UK’s #1 kitchen makeover company, in 2015 as a way to take control of their working lives while still earning good money. Their plan has certainly worked out – the couple generated over £660,000 in sales last year and secured a handsome take home salary.
Ex-wedding photographer Martin said:
I had been looking to change careers for a while. I went into kitchens because I liked doing technical drawings at school and have always been very involved in doing DIY and things like that. But, not having come from a kitchen background or from a sales background, I felt like joining Dream Doors was buying into a complete turnkey operation. The back-up and experience that you get is second to none.
Martin and Alex won Dream Doors’ Franchisee of the Year award in 2018. They have also been nominated by Dream Doors in the British Franchise Association’s Franchisee of the Year category for 2019 for the quality of their customer service. The husband and wife team have so far earned a 9.5 out of ten rating on independent consumer monitoring website Checkatrade, based on 128 customer reviews.
Dream Doors is looking for more talented franchisees like Martin and Alex who are ready to generate huge profits by representing an industry-leading brand. Dream Doors’ recruitment team will host two exclusive Discovery Days at Double Tree by Hilton Hotel at Newcastle International Airport on Saturday, March 16 and at Hilton Manchester Airport on Sunday, March 17. There are just 19 new franchise territories available nationwide, particularly in the North East, North West, Yorkshire and Scotland.